ABOUT US

Maze of Life is a resource center committed to educating, redirecting, and empowering our clients to lead purpose filled lives. We offer a variety of classes and services designed to assist individuals in navigating life's challenges.

We use Cognitive Behavioral Therapy-based concepts and curriculum and are keen to help our clients progress in life for those who are truly ready to start the process of re-inventing themselves and becoming all that they could possibly imagine.

We are an entrepreneur-driven culture.

SR Learning Specialist & Facilitator

The Senior Learning Specialist will be a cornerstone of support for the Chief Learning Officer, taking on a vital role in shaping the future of the organization’s learning landscape. This position goes beyond just support—it involves a deep dive into understanding the company’s evolving learning needs and strategically addressing them. The role is like being an architect of knowledge, crafting a tailored learning ecosystem that blends innovation with practicality.

At the heart of the job is the need to design and develop robust, all-encompassing curricula that serve not only immediate learning objectives but also the broader goals of the organization. This might mean creating immersive e-learning modules that draw the learner in like a good story or developing hands-on workshops that leave participants feeling empowered and equipped with new skills. The training programs crafted by the Senior Learning Specialist will align tightly with strategic objectives, ensuring every initiative serves a purpose.

In this dynamic role, instructional design and adult learning principles are the foundation, while modern technologies act as the building blocks. The Specialist must have a firm grasp on how to create learning experiences that are not only engaging but also tailored to diverse learners. Whether it's interactive job aids or innovative virtual training sessions, the aim is to create a lasting impact.

Collaboration will be key. Working closely with stakeholders, the Senior Learning Specialist will serve as a detective of sorts, identifying performance gaps like hidden clues and finding ways to leverage technology for seamless training delivery. This isn’t just about solving problems, though—it’s about envisioning solutions that evolve as the organization grows.

This role involves an analytical aspect—measuring the success of these learning initiatives through data analysis and performance metrics. The Senior Learning Specialist will constantly evaluate and refine the programs, like a sculptor chiseling away at stone until the final piece is a work of art, ensuring the learning experience remains relevant and impactful over time.

REQUIREMENTS

Bachelor's or Master's degree in Instructional Design, Psychology, Organizational Development, or related field, preferred
Minimum of 10 years experience in collaborative learning, instructional design, curriculum development, microlearning, and training delivery/facilitation, preferably in a corporate or organizational setting. (Family service, mental health, at risk youth, non-profit, DV, corporate but not limited)
Proficiency in using authoring tools (e.g., Articulate Storyline, Adobe Captivate), learning management systems, learning experience systems, AI, and virtual training platforms.
Proficiency in using authoring tools (e.g., Articulate Storyline, Adobe Captivate).
Exceptional relationship building, conflict resolution, organizational and time management skills.
Strong communication skills, both written and verbal. Ability to multitask and adapt to changing priorities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team.
High level of professionalism and integrity.
Strong attention to detail.
Positive attitude and customer service-oriented mindset.
Ability to handle high-pressure situations with grace and composure.

RESPONSIBILITIES

Performs advanced professional assistance work for the Chief Learning Officer.

As a Senior Learning Specialist, you will play a pivotal role in designing, developing, and implementing comprehensive learning programs within our organization. Your role is essential to create an impactful learning ecosystem using learning intelligence. You will be responsible for assessing learning needs, creating engaging learning materials, delivering effective training sessions, and evaluating the impact of learning initiatives. Your expertise in instructional design, adult learning principles, and innovative learning technologies will be instrumental in driving employee development and organizational growth.

Responsibilities:

Learning Needs Assessment:
Collaborate with key stakeholders to identify learning gaps and performance improvement opportunities.
Conduct thorough analysis to determine learning objectives, target audience, and desired outcomes.
Utilize various assessment methods, including surveys, interviews, and performance data analysis.

Curriculum Design and Development:

Design comprehensive learning curricula aligned with organizational goals and individual development needs.
Develop engaging learning materials, including e-learning modules, instructor-led training materials, job aids, and multimedia content.
Apply instructional design principles, adult learning theories, and best practices to create effective learning experiences.

Training Delivery:

Facilitate training sessions using a variety of delivery methods, such as classroom instruction, virtual classrooms, webinars, and workshops.
Adapt training content and delivery methods to accommodate diverse learning styles and preferences.
Provide coaching and support to trainers and subject matter experts involved in delivering learning programs.

Learning Technology Integration:

Evaluate and recommend learning technologies and tools to enhance the delivery and effectiveness of learning programs.
Collaborate with IT and instructional design teams to implement learning management systems (LMS), authoring tools, and other learning platforms.
Stay current with emerging trends and technologies in learning and development.

Performance Evaluation and Measurement:

Develop assessment strategies to measure the effectiveness and impact of learning initiatives.
Analyze training evaluation data, participant feedback, and performance metrics to identify areas for improvement.
Generate reports and insights to demonstrate the return on investment (ROI) of learning programs and inform decision-making.
Must evaluate the organization's practices, identify problems and opportunities and design appropriate solutions.

Continuous Improvement:

Lead efforts to continuously improve learning content, delivery methods, and processes based on feedback and evaluation results.
Stay abreast of industry trends, best practices, and innovations in learning and development.
Actively participate in professional development activities and share knowledge with colleagues.